Summarized by Kent Larsen
LDS Business Guru Tells Companies to Cannibalize Themselves (Internet defense strategy: Cannibalize yourself)
without permission.
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LDS Business Guru Tells Companies to Cannibalize Themselves (Internet defense strategy: Cannibalize yourself)
LDS business professor Clayton Christensen, who teaches at Harvard
Business School, is currently one of the hottest speakers in the
consultancy world. But Christensen's advice seems strange at first
glance. He calls his advice 'survival by suicide.'
Christensen left a career in a high-tech business at age 38 to persue
a doctorate in management. Drawing on his own background in high tech,
Christensen started looking at the success rates of innovative
companies. He was surprised to find that when industry leaders produced
significant innovations, they were never able to capitalize on them. In
fact, the new technologies eventually led to the failure of these same
firms.
Christensen studied the issue and published his findings in a 1997 book,
"The Innovator's Dilemma: When New Technologies Cause Great Firms to
Fail." In the book, Christensen says that the reason that large firms
fail to gain from new technologies is that they are not willing to
cannibalize themselves -- they keep the new technology from stealing
sales from their older business.
This Fortune article gives a background for how companies are using
Christensen's advice today and points to Charles Schwab &Co. as a
preliminary example of a company that successfully cannibalized its
own sales in introducing new technology.
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